Volunteer duties will be dependent on the needs of the section in which volunteers are assisting. Below is a breakdown of the different volunteer sections and their duties.
Welcome Wagon/Registration
- Assist Registration Coordinator with on-site registration of attendees
- Answer general/common questions regarding registration (e.g., What is included in the ticket? What is the difference between a VIP and regular ticket?)
- Assist registration section with matching attendees to convention badges/packages
- Assist with logging/checking in attendees as they pick up their registration packages
- Welcome attendees as they arrive and check in
- Answer questions from attendees about the convention schedule, areas, events, etc.
- Help ensure those with accessibility needs know where and what accessibility features are available when asked
WoTCon Vendor Area
- Monitor the WoTCon merchandise/vendor area for potential theft/accidental non-payment
- Assist vendors as needed with setup and/or tear down of their spaces as available
- Facilitate the purchase of merchandise using available resources (e.g., purchase software)
- Notify convention staff when/if merchandise is running low (in case we have more)
- Answer questions about merchandise, including cost and availability of out of stock items
- Provide attendees with online ordering information (where items can be ordered online) as requested for additional/no longer in stock merchandise
Set Up/Tear Down
- Assist with the set up/tear down of event spaces as needed
- Assist with the cleaning/sanitization of event spaces as needed
- Help carry/move required equipment from area to area as needed (if able)
- Help ensure venue is being treated with respect and not damaged/misused/left dirty or out of order during convention time frame
Entry/Exit
- Monitor the entrances to convention spaces to ensure only paid-attendees/badge-holders enter the area
- Monitor convention space exits to ensure they are not being used as entrances
- Monitor entrances/exits to VIP spaces to ensure only VIPs and other authorized persons enter the space
Event Volunteer
- Assist event’s MC with anything needed
- Assist with Q&A, organizing questions, and passing microphone
- Assist with miscellaneous needs that arise for facilitation of events